FAQs

Frequently Asked Questions

Got Questions or Need Assistance? We’ve gathered answers to many of the frequently asked questions from our users in our FAQ section. It’s a good idea to check there first — you might just find the answer you need! If you still can’t find what you’re looking for, don’t hesitate to get in touch with us anytime at support@examspanda.com. Our support team is ready to help and will get back to you within 24 hours with a solution tailored to your needs.

General Questions

We do not provide certifications directly. Our services focus on providing high-quality preparation materials. For certification, you will need to register through the official test centers like Pearson VUE or Prometric.

Choosing the right certification depends on your career goals. We recommend researching various exams and exploring forums or consulting professionals in your field to make an informed decision.

Product Updates & Support

You own the product for a lifetime! However, our support and free updates are available for 90 days after purchase. After that, you can extend support at a discounted rate.

Yes! You will receive free updates for up to 90 days after purchase. For extended support, we offer discounted renewal options.

Payments & Downloads

We accept major credit/debit cards and PayPal to ensure secure payments for all customers.

After completing your payment, you will receive an email confirmation and be able to download your materials from your member area immediately.

Refunds & Guarantees

We offer a money-back guarantee. If you fail your exam after using our materials, you can request a refund by providing a copy of your failure report.

Simply email us your exam failure report, and our support team will guide you through the refund process.

Refunds & Guarantees

We offer a money-back guarantee. If you fail your exam after using our materials, you can request a refund by providing a copy of your failure report.

Simply email us your exam failure report, and our support team will guide you through the refund process.