Frequently Asked Questions
General Questions
We do not provide certifications directly. Our services focus on providing high-quality preparation materials. For certification, you will need to register through the official test centers like Pearson VUE or Prometric.
Choosing the right certification depends on your career goals. We recommend researching various exams and exploring forums or consulting professionals in your field to make an informed decision.
Product Updates & Support
You own the product for a lifetime! However, our support and free updates are available for 90 days after purchase. After that, you can extend support at a discounted rate.
Yes! You will receive free updates for up to 90 days after purchase. For extended support, we offer discounted renewal options.
Payments & Downloads
We accept major credit/debit cards and PayPal to ensure secure payments for all customers.
After completing your payment, you will receive an email confirmation and be able to download your materials from your member area immediately.
Refunds & Guarantees
We offer a money-back guarantee. If you fail your exam after using our materials, you can request a refund by providing a copy of your failure report.
Simply email us your exam failure report, and our support team will guide you through the refund process.
Refunds & Guarantees
We offer a money-back guarantee. If you fail your exam after using our materials, you can request a refund by providing a copy of your failure report.
Simply email us your exam failure report, and our support team will guide you through the refund process.