Refund Policy

At ExamsPanda.com, we strive to provide real exam questions and answers to fully assist you in preparing for certification exams. We encourage new clients to watch our free demo before purchasing any certification exam course to assess its quality. Once satisfied, they can purchase ExamsPanda dumps (PDF) to enhance their exam preparation.

100% Money-Back Guarantee

To build trust with our clients, we offer a 100% money-back guarantee in case of exam failure after preparing with ExamsPanda questions. The full payment will be refunded without any questions.

However, we must verify that:

  • The applicant used ExamsPanda materials for exam preparation.
  • The failure was not due to personal mistakes, such as not taking the exam or failing to follow the recommended study plan.

To ensure a valid refund request, we have outlined the refund policy below. A full refund will be processed within 7 working days or we may offer an alternative ExamsPanda exam dump of the same value.

Conditions for Refund Approval

The following conditions must be met to qualify for a refund:
✅ You prepared for the certification exam using the latest ExamsPanda questions and answers.
✅ You must provide a scanned copy of your exam result card.
✅ You purchased ExamsPanda exam dumps at least 15 days before your certification exam date.
✅ Your refund request must be submitted within 7 days after receiving the exam result.
✅ Promotional purchases (e.g., Black Friday Sale, Cyber Monday Sale, Halloween Sale, Summer Sale) are not eligible for refunds.

Tips for Fast Refund Processing

To expedite your refund request, please follow these steps and email the required information to our refund department at refunds@examspanda.com:

🔹 Record a short video showing:

  • Login to your account.
  • Download or click on the result page and display the full results.

🔹 Send an email containing:

  • Order Number
  • Order Date
  • Scanned Result Card
  • Exam Appointment Confirmation
  • Recorded Video Proof

Payment Refund Policy

To prevent fraud and maintain our Money-Back Guarantee, the following rules apply:

✔️ The candidate must have studied with ExamsPanda materials for at least 15 days.
✔️ The candidate must have attempted the exam (Refunds are not applicable if the exam was skipped due to personal reasons).
✔️ The product must have been purchased within the last 90 days.
✔️ Refunds are not available for non-proctored exams (exams available online without a proctor).
✔️ The guarantee does not apply to select exams, including Apple, AWS, Cloudera, MS Dynamics, HPE, SAP, and OCP Exams.
✔️ Retired exams are not covered under this policy.

Important:
❌ Refunds are not entertained for:

  • Wrong product purchases or downloads of outdated materials.
  • Exam scores above 70% (Refunds are only processed for scores below 70%).
  • Failure due to incorrect answers, if the correct questions appeared in the exam but were not answered correctly by the candidate.

Special Cases for Refund

💡 If ExamsPanda dumps contain 20% incorrect answers, you may request a refund only if you provide:

  • The correct answers with valid explanations.
  • Sufficient proof supporting your claim.

Our refund team will review your request before processing the refund.

🚨 ExamsPanda reserves the right to deny refunds if our team determines that the request is invalid or does not meet policy guidelines.